Effective Date: October 27, 2023
OxYarn Textile Co., Ltd. (referred to as “Oxyarn”, “we”, “us”, or “our company”) is committed to protecting the privacy of your personal information and data when you interact with us through our website https://oxfordfabricfactory.com/ (hereinafter, “the Website”). This Privacy Policy explains how we collect, use, disclose, and protect your information.
As a B2B oxford fabric manufacturer, our data processing primarily relates to commercial partnerships.
1. Information We Collect
When you visit our Website, submit inquiries, request samples, discuss custom requirements, or otherwise interact with us, we may collect the following types of personal and business information:
- Personal Identifiable Information: Your name, email address, phone number, company name, and job title.
- Business Requirement Information: Specific fabric requirements, specifications, color preferences, coating preferences, project details, anticipated purchase volumes, and other information you provide in your inquiries or consultations.
- Website Usage Data: Information such as your IP address, browser type, operating system, access times, pages viewed, referring website addresses, and how you interact with our Website.
- Communication Records: Emails, phone records, or other forms of interaction you have with us.
2. How We Collect Your Information
We collect information through the following methods:
- Direct Collection: When you fill out forms on our Website (e.g., “Request Fabric Samples,” “Get a Quote,” or any other contact form), send us emails, or communicate with us by phone, you directly provide us with information.
- Automated Technologies: As you navigate our Website, we may use cookies and other tracking technologies to automatically collect certain usage data. See the “Cookies and Tracking Technologies” section below for more details.
3. How We Use Your Information
We primarily use the information we collect for the following purposes:
- To Process Your Inquiries and Orders: To respond to your queries, provide samples, generate quotes, process orders, and arrange for production and logistics.
- To Provide Custom Solutions: To offer tailored fabric products and technical advice based on your specific requirements.
- Customer Service and Support: To address your feedback, questions, or requests, and to improve our services.
- Marketing and Promotion: With your explicit consent, to send you information about our products, services, or industry updates. You may unsubscribe at any time.
- Website Improvement: To analyze website traffic and user behavior to optimize website functionality, content, and user experience.
- Internal Operations: For internal record-keeping, data analysis, auditing, and to comply with our legal obligations.
- To Meet Legal Requirements: To comply with applicable laws, regulations, legal processes, or governmental requests.
4. How We Share Your Information
We understand the sensitivity of your information and commit not to sell, rent, or trade your personal information to third parties. We may share your information with third parties only in the following limited circumstances:
- Internal Sharing: Your information may be shared internally within relevant departments of Oxyarn (e.g., sales, production, quality control, logistics) to effectively process your requests and orders.
- Service Providers: We may share information with third-party partners who provide services to us, such as logistics companies for shipping arrangements, IT service providers for system maintenance, or payment processors (if applicable). These service providers are authorized to use your information only as necessary to provide these services to us.
- Legal Requirements: We may disclose your information when required by law or if we believe in good faith that such action is necessary to comply with a legal process, protect our rights or property, or in an emergency to protect the safety of users or the public.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction, but the recipient will be bound by this Privacy Policy.
5. International Data Transfers
Oxyarn is a company based in China. Your information may be stored and processed in China or any other country where we or our service providers maintain facilities. By using the Website or providing information to us, you consent to the transfer, storage, and processing of your information to countries outside of your country of residence, which may have data protection laws different from those in your jurisdiction. We will take appropriate measures to ensure your data receives protection consistent with this Privacy Policy.
6. Data Security
We implement reasonable physical, technical, and administrative measures to safeguard the personal information you provide, protecting it from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely dispose of it or anonymize it.
8. Cookies and Tracking Technologies
This Website uses cookies to enhance the user experience. Cookies are small text files placed on your computer’s hard drive to collect standard internet log information and visitor behavior information. When you revisit our Website, these cookies help us remember your preferences and provide a more personalized experience.
We use cookies for purposes including:
- Essential Functionality: To ensure the proper operation of the Website.
- Analytics/Performance Cookies: To collect information about how you use our Website, such as which pages you visit and which links you click. This data is anonymized and used to help us understand website performance and make improvements.
- Preference Cookies: To remember your preferences for a more convenient experience on subsequent visits.
You can set your browser not to accept cookies. Please be aware that disabling cookies may affect your ability to use certain features of this Website.
9. Your Data Protection Rights
Depending on your jurisdiction, you may have the following data protection rights:
- The Right to Access: You have the right to request Oxyarn for copies of your personal information that we hold. We may charge a small fee for this service.
- The Right to Rectification: You have the right to request that Oxyarn correct any information you believe is inaccurate. You also have the right to request Oxyarn to complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that Oxyarn erase your personal information, under certain conditions.
- The Right to Restrict Processing: You have the right to request that Oxyarn restrict the processing of your personal information, under certain conditions.
- The Right to Object to Processing: You have the right to object to Oxyarn’s processing of your personal information, under certain conditions.
- The Right to Data Portability: You have the right to request that Oxyarn transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The Right to Withdraw Consent: Where we process your personal data based on your specific consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
If you wish to exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within one month.
10. Privacy Policies of Other Websites
This Website may contain links to third-party websites. Our Privacy Policy applies only to our Website. If you click on an external link, you should review that website’s privacy policy.
11. Changes to Our Privacy Policy
Oxyarn may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this page periodically for any updates. Your continued use of the Website signifies your acceptance of the revised Privacy Policy.
12. How to Contact Us
If you have any questions about this Privacy Policy, the data we hold on you, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us:
- Company Name: OxYarn Textile Co., Ltd.
- Address: Xiaoshan District, Hangzhou City, China
- Email: jinsong@hzyangxi.com
- Phone: +86 15827336316
13. How to Contact the Appropriate Authority
Should you feel that Oxyarn has not addressed your concerns in a satisfactory manner, you have the right to lodge a complaint with a data protection authority in your country.